about us

Trusted hospitality services, procurement and facilities management provider

Global Hospitality Solutions was founded in Sydney 20 years ago as a complete solution to hospitality businesses around Australia. Today our solutions encompass hospitality services, procurement and facilities management in Australia and around the globe.

Flexibility is our strength. Our expertise means we can meet all of your outsourcing requirements whatever your unique situation. We do this by becoming a part of your team and listening to what you need to tailor a solution that’s a seamless fit with your business.

We support hotels, serviced apartments, commercial buildings, warehouses, shopping centres, residential buildings, and educational institutions. In the hospitality sector, over 70 hotels around Australia trust us to meet their outsourcing requirements including respected local and prestigious global brands such as Accor, InterContinental Hotels Group, Knight Frank, Meriton Suites, Woolworths and Toga Group.

During the last 20 years we have developed a reputation for quality, aiming for best practice in everything we do. These high standards are reflected in our commitment to compliance. We are proud that our Quality Management System has gained ISO accreditation and that we meet the ethical audit requirements in regards to labour standards, Health & Safety, the environment and business practices.

At Global Hospitality Solutions, everything we do is guided by our strong set of company values:


A commitment to providing effective solutions that are the best fit for your business


We consider your business to be our business and treat others and ourselves with the respect


To deliver a consistent and reliable level of service, maintaining professionalism at all times


We take ownership, accept responsibility and are dedicated to improving ourselves

Our Values

Our values are at the core of everything we do and you’ll experience our commitment to these values in some of the following ways:


We are prepared to go the extra mile to exceed expectations. This includes providing thought leadership to identify new opportunities for growth


We are passionate about what we do, resulting in the highest standards of quality, improved efficiencies and productive partnerships


We are dedicated to using our knowledge and experience to achieve our clients’ business objectives and to create added value


Our team

Ryan Isemonger

General Manager

Ryan’s success in the industry spans back over the last 22 years. He is passionate and driven and brings extensive experience and understanding of the outsourcing industry coupled with the technical knowledge of hospitality and cleaning industries.

Ryan has been instrumental in the phenomenal growth of Global Hospitality Solutions with his ability to think strategically, anticipate future trends, and incorporate them into the organisational plan.

Frankie Su

National Manager

Frankie holds a Bachelor of Business in Accounting from the University of Western Sydney and uses his expert knowledge in Sales, growth plans and strong financial analysis to identify new market opportunities for the business.

Since joining the team 10 years ago Frankie has consistently designed effective budgeting models, lead, managed and developed all facets of daily business operations and relied on his extensive experience and judgment to plan and accomplish successful goals and the continuous growth of Global Hospitality Solutions.

Associations & Accreditation

Global hospitality solutions is

Member of

Building Service Contractor Association
of Australia

TAA NSW Platinum Partner 2021

Corporate Partner of

Tourism Accommodation Australia


Certified by